sometimes takes 15 min for tabletracker to update?

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sometimes takes 15 min for tabletracker to update?

Postby syphlix » Mon Jul 14, 2008 4:14 pm

don't know why but sometimes tabletracker pumps out the tables in a cpl minutes, sometimes it takes like 15 minutes and it's still going (this is 200NL at FTP)

whats going on here?

also, i'm still getting plenty of instances when my own stats don't show up
syphlix
 
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Re: sometimes takes 15 min for tabletracker to update?

Postby WhiteRider » Mon Jul 14, 2008 4:21 pm

syphlix wrote:don't know why but sometimes tabletracker pumps out the tables in a cpl minutes, sometimes it takes like 15 minutes and it's still going (this is 200NL at FTP)

Is this with the same site, levels, database, etc. each time?
Do you have other applications running sometimes?

also, i'm still getting plenty of instances when my own stats don't show up

Do you mean in table tracker, or on the HUD?
What version of PT3 are you running?
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Re: sometimes takes 15 min for tabletracker to update?

Postby syphlix » Mon Jul 14, 2008 4:24 pm

same site level database

example is right now

9 minutes since start of search, i have 12 tables returned
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Re: sometimes takes 15 min for tabletracker to update?

Postby syphlix » Mon Jul 14, 2008 4:28 pm

using beta 14

earlier question is in reference to the HUD (not showing my stats)
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Re: sometimes takes 15 min for tabletracker to update?

Postby WhiteRider » Mon Jul 14, 2008 5:43 pm

Please check that it says beta 14 in the title bar.
Do you have it configured to show your stats, but they're not showing? Do they appear sometimes but not others? How are they configured - show on table for everyone, or on table for hero only?
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Re: sometimes takes 15 min for tabletracker to update?

Postby syphlix » Wed Jul 16, 2008 5:09 pm

it is beta 14

it is configure to show my stats - sometimes they appear sometimes not

it is supposed to show everyone's stats (w more than 20 hands)

any word on why tabletracker sometimes takes forever to update?
syphlix
 
Posts: 24
Joined: Fri May 16, 2008 1:22 pm

Re: sometimes takes 15 min for tabletracker to update?

Postby WhiteRider » Wed Jul 16, 2008 6:15 pm

syphlix wrote:it is configure to show my stats - sometimes they appear sometimes not
it is supposed to show everyone's stats (w more than 20 hands)

One thing to try is to see if there are any old hand history files (.tmp files) that haven't been deleted from the "Hand History" folder. If there are, remove them.

Otherwise, Please enable logging, reproduce the problem and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first) to the
Support system , and link to this thread.


any word on why tabletracker sometimes takes forever to update?

Sorry, I don't know of anything.
Next time you see a slow run, please attach your log file to a support ticket.
WhiteRider
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