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PT3 quits when clicking on FullTilt bar at import screen

PostPosted: Fri May 15, 2009 11:30 am
by uvorange
This just happened today. Do I need a new patch or upgrade?

Re: PT3 quits when clicking on FullTilt bar at import screen

PostPosted: Fri May 15, 2009 12:07 pm
by kraada
What version of PT3 are you running?

Re: PT3 quits when clicking on FullTilt bar at import screen

PostPosted: Fri May 15, 2009 3:36 pm
by uvorange
I have beta27

Re: PT3 quits when clicking on FullTilt bar at import screen

PostPosted: Fri May 15, 2009 4:00 pm
by kraada
Try upgrading to Beta 27.1 (available on our download page) and see if that fixes things.

If it doesn't, please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and reproduce this crash, then attach the C:\Program Files\PokerTracker 3\PokerTracker.log file to a support ticket and we'll look into what could be causing this for you.

highfalutin