beta 28.4 problem

[Lith1um]

hi, i updated pt3 from beta 28.1 to 28.4 and now when i launch the program it says that it's not able to verify my registration, and asks if i would like to use trial version, and when i enter my registration code it says that it's "unable to communicate with registration server, and to try again later" , however non-upgraded pt3s are working, how can i solve this problem ?

[kraada]

Add an explicit exception for PokerTracker.exe to your firewall and that should fix things for you.

[Lith1um]

i use only windows integrated firewall, made an exception for pt3, switched it on\off(firewall) - but it doesn't help, the situation is same.

[Lith1um]

also used a link to file of beta 28.1 from a topic at this section, tried to degrade pt3 to version 28.1 , at the startup it shows 28.1 version, but the problem is still there, it can not connect to server to verfifcate registration ....

[APerfect10]

Are you running Windows Vista? If so, please make sure that you are properly running PT3 as an administrator by right-clicking the PT3 icon and selecting 'Run as Administrator'. This needs to be done the first time that you install/upgrade PT3 unless if you have User Account Control disabled which I recommend.

Best regards,

Derek

[Lith1um]

no i use WinXP SP2, and working under an administrator account.

[kraada]

Which firewall specifically are you using? There are a few that will not work unless you actually uninstall them (F-Secure is the most notorious of the bunch).

[Lith1um]

windows brandmauer(windows firewall in EN windows mb), it's integrated in win xp and comes with it.

[Lith1um]

reinstalling pt3 and sql didn't help so far, any ideas how can i solve this problem ?

[kraada]

Try disabling the firewall entirely temporarily and see if that makes a difference.