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unable to connect to database!
Posted:
Sun Aug 22, 2010 10:36 amby slr79
after installing the latest version of pt3 on my new laptop, it says "unable to connect to database, please check configuration" when i try to connect.
can anyone help?
cheers!
on windows XP
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 11:30 amby kraada
Is PostgreSQL installed on the machine? Was it installed by PT3 or by other software?
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 12:08 pmby slr79
yes its installed and i think it was installed with holdem manager
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 12:19 pmby kraada
Then use the password postgrespass along with the other defaults and it should work.
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 12:25 pmby slr79
i have already tried it along with others that i found on here and also tried disabling the password to no avail.
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 2:27 pmby kraada
Is PostgreSQL running? Click Start --> Run type in services.msc and hit enter. Look for the postgres service in the list and see if it is started - if not, can you start it?
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 3:56 pmby slr79
no, it wont start. it says - "could not start the psotgresql server 8.4 service on local computer.error 1069 : the service did not start due to logon failure."
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 4:03 pmby kraada
Did you remove the postgres user or otherwise change the password for that user?
Re: unable to connect to database!
Posted:
Sun Aug 22, 2010 4:08 pmby slr79
not that i can remember but it was a while ago when i first had trouble with it and have since had the HEM free trial.
Re: unable to connect to database!
Posted:
Mon Aug 23, 2010 9:08 amby kraada
I don't know everything that they do to PostgreSQL - we have had problems with their modifications in the past. Have you tried contacting their support since the problems began then?
