PTstud not importing all my hands

[caneilan]

Hi:

On my desktop I run poker tracker stud to track my play at fulltilt and Absolute poker. I use holdem manager for my holdem and omaha. For some reason, when I go to import some of my hands a few days after i play (i wait every few days to open pt and do this), it says stuff like this Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 4 file(s) read - 0 new hand(s) were imported.

then the hands i played didnt get downloaded. When i look up the error i usually get a message like this C:\Poker Application\Absolute Poker\HandHistory\xxxxxxxx\IHH20090818 Kruge Ave - Omaha H-L Normal $10-$20(Real Money) Table 11742702.txt Basically it just shows one of my omaha hands that was auto imported into holdem manager. And my stud hands appear to be nowhere to be found. Obviously all the hand histories get saved to the same folder, I just assumed PTstud and holdem manager picked through the hands they were looking for. Am i missing something here? I have all the hands saved to the same folder and do imports from holdem manager and PTSTUD.

Where am i messing up. Some hands get grabbed but not all of them and sometimes i miss entire sessions

[ptrack mike]

it says stuff like this Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors

Do this and tell me what the actual error says. This is not an error message "C:\Poker Application\Absolute Poker\HandHistory\xxxxxxxx\IHH20090818 Kruge Ave - Omaha H-L Normal $10-$20(Real Money) Table 11742702.txt"

Also, what version of PTS are you using?

[caneilan]

the actual error messages say things like this Unable to get the game number(1)...GRACE ST (Real Money) Seat #4 is the dealer


Unable to get the game number(1)...MAIN AVE (Real Money) Seat #6 is the dealer

these are for absolute poker
poker tracker stud version 1.05.06d

[ptrack mike]

Install the latest PATCH, version 1.05.07a from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker.com/products/PTS/download.php

If the hands still don't import please post one of the hands here so I can see what the problem is.