hands history from Party Poker

[BluePredator]

Today I decided import hand history from PartyPoker that I've request over site, because I have got the problem: PTS did't show even open cards in some sessions.
But any was imported.
Format from e-mail:
Format from log:

e-mail:
***** Hand History For Game 9673890182 *****
0.50/1 7 Card Stud Hi/Lo Game Table (Limit) - Mon Sep 27 14:34:50 EDT 2010
Table Table 136407 (Real Money)

log:
Game #9673890182 starts.

#Game No : 9673890182
***** Hand History for Game 9673890182 *****
$0.50/$1 USD 7 Card Stud Hi-Lo - Monday, September 27, 21:34:50 EEST 2010
Table Table 136407 (Real Money)

I see that PTS cannot import the first type (with EDT).

[BluePredator]

Also in report for games for PartyPoker is absent Won Low: xx% for all players for Stud Hi/Lo.

[ptrack mike]

Please create a support ticket and attach any file that will not import so I can see what is wrong:
https://www.pokertracker.com/support/ne ... cat_id=127