AVG antivirus free 2015 detects a trojan horse

[1GsD1]

Dear 1GsD1,
RE: [FP] [URL] Submission 2014110400270001
Thank you for your patience.

Please accept my sincere apologies for not being able to answer you at the right time. Promise to respond in a timely fashion from now on.

The detection for the sample you submitted was removed. Bitdefender should not block it anymore.

Please do not hesitate to contact us, should you need further assistance in the future.

Have a wonderful day, 1GsD1!

Best Regards,

Bitdefender Technical Support Engineer

(names removed)
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So Bitdefender says poker tracker is clean, and has removed detection, hooray

Now for the next step, telling my Internet service provider to do the same.
they are blocking the download of poker tracker now for the same reason, and claiming that the poker tracker download is malware !

will it never end

I think they (isp) use Fsecure, so might as well contact them rather than the isp, cut out the middle man so to speak

[WhiteRider]

Great! If your ISP is blocking you then you should be able to configure that in their parental controls, or however they call them. The sites you need to allow are pokertracker.com and ptrackupdate.com.

[1GsD1]

Great! If your ISP is blocking you then you should be able to configure that in their parental controls, or however they call them. The sites you need to allow are pokertracker.com and ptrackupdate.com.

Thanks WhiteRider, That would be an immediate remedy

[1GsD1]

I just received this email, yet it is dated yesterday date ? never mind.

=====================================================================
Hi,

Thanks for your query about the following website.

http://www.pokertracker.com/products/PT4/download.php

We referred your issue to our specialist partners, and they’ve decided that the above site does not pose a risk and shouldn’t be blocked. Any required changes should be in place within the next week.

Kind regards,

The Virgin Media team

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hoorah, no more "websafe" blocking (by default) in a week ...........

[kraada]

Thanks for following up!

[1GsD1]

no problem, and you are welcome