Upgraded PT3 to PT4, Multiple Basic Import Problems

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Upgraded PT3 to PT4, Multiple Basic Import Problems

Postby kraada » Fri Aug 17, 2012 5:22 pm

If neither of sdlsdlsd's suggestions work I don't know what to suggest for you - it's likely that there's a very minor defect in your conversions and that is what is causing problems now. PT4 is more careful about the hands it imports than PT3 was and that's likely what's doing it.
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Re: Upgraded PT3 to PT4, Multiple Basic Import Problems

Postby endof » Fri Aug 17, 2012 6:59 pm

hmm its still not working it imports some of the hands, others became those errors, iv tried to do what slshshahshf said but i want be able to undo read only on folders for some reason, they would be marked still... but i think that makes no diffrence since some of the hands gets imported. So kraada what could be done? why its more strict why cant it be like PT3. Hmm dunno what to do, dont want to loose 1mil hands of information :
i think the best way would be to add PKR to the list even tho hud would not work, it shouldnt take alot of time to only let import the hands directly and be able to analyze and stuff...
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Re: Upgraded PT3 to PT4, Multiple Basic Import Problems

Postby WhiteRider » Sat Aug 18, 2012 4:14 am

We do plan to add PKR support, but I'm not yet sure when that will be done. If you haven't already please open a Support Ticket and attach a few of your PKR hand histories (the originals, not the converted ones) from the range of games that you play. You can compress files to make a single smaller upload. We can then link your ticket into our system so that the development team can see the level of demand and have more example hands to work with when they add support.
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Re: Upgraded PT3 to PT4, Multiple Basic Import Problems

Postby endof » Sat Aug 18, 2012 4:29 am

Okey, i did that. https://www.pokertracker.com/contact/ti ... _id=125604 if you need any help with this issue i will help so you can contact me any time. :)
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Re: Upgraded PT3 to PT4, Multiple Basic Import Problems

Postby Gibraltar101 » Sun Sep 02, 2012 8:56 am

PKR addition... even if without HUD would be great.
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