Not including new sessions on speed poker
Posted:
Sun Oct 21, 2012 2:02 am
by pedro.furla
Hello, my poker tracker 4 is not including a new session when i play speed poker, its including in another old session the new hands what can i do?
Re: Not including new sessions on speed poker
Posted:
Sun Oct 21, 2012 4:52 am
by WhiteRider
A new session should be started after a 30 minute gap - are your sessions further apart than that?
If so, please
compress the hand history files and attach them to a
Support Ticket so that we can investigate.
Re: Not including new sessions on speed poker
Posted:
Mon Oct 22, 2012 3:39 am
by WhiteRider
To send us your files click the "
Support Ticket" link either here or in my previous reply.
For help compressing files click the "
compress" link.