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Not including new sessions on speed poker

PostPosted: Sun Oct 21, 2012 2:02 am
by pedro.furla
Hello, my poker tracker 4 is not including a new session when i play speed poker, its including in another old session the new hands what can i do?

Re: Not including new sessions on speed poker

PostPosted: Sun Oct 21, 2012 4:52 am
by WhiteRider
A new session should be started after a 30 minute gap - are your sessions further apart than that?
If so, please compress the hand history files and attach them to a Support Ticket so that we can investigate.

Re: Not including new sessions on speed poker

PostPosted: Sun Oct 21, 2012 6:03 pm
by pedro.furla
how can i do this?

Re: Not including new sessions on speed poker

PostPosted: Mon Oct 22, 2012 3:39 am
by WhiteRider
To send us your files click the "Support Ticket" link either here or in my previous reply.
For help compressing files click the "compress" link.

highfalutin