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DB empty after update
Posted:
Sun Jan 27, 2013 1:26 pm
by Incentus
With the DB update post beta v4.05.07 all my hands are missing. Roll-back to beta 07 and it's all there again. The same has happened with 08, 09 and now beta 10.
In the DB management I see the full size of the DB still, but unable to retrieve any hands data. I've tried to restore backups without any success.
What am I missing here, any suggestions are welcome.
Re: DB empty after update
Posted:
Mon Jan 28, 2013 4:22 am
by Incentus
Update:
issue is only visible for cash games and for statistics and reports. If I for example try an "adjust stakes" I do indeed see all my sessions and can access them, however, I can still not run any reports or view any results of the same.
Re: DB empty after update
Posted:
Mon Jan 28, 2013 4:23 am
by WhiteRider
Do you have a filter enabled?
The database update after 4.05.7 changes all fast fold table stakes (Zoom, Rush, etc) to "FAST", so if you're filtering to any of those old stakes then it won't find any hands.
Re: DB empty after update
Posted:
Mon Jan 28, 2013 4:26 am
by Incentus
there are no filters in place
Re: DB empty after update
Posted:
Mon Jan 28, 2013 4:27 am
by WhiteRider
Please open a
Support Ticket and
report your problem so that we can check your logs. Also attach a full
screenshot of the PT4 window so that we can see what you're seeing and tie it to the logs.
Re: DB empty after update
Posted:
Tue Jan 29, 2013 4:54 am
by Incentus
cache rebuild and re-indexing of the DB seems to have taken care of my problems. Performance is very poor compared to beta_07 but I can live with that for the time being.
Ticket closed.