PokerTracker

Changing the Player in PT4 takes far to long and freezes PT4 from User Input and partially slows down other programms in Windows. I think this needs some improvements.

Before you ask me about Logs. My System is running fine.

Without your logs, we can't see where the slowdowns are. I definitely do not see that behavior in my databases, so if you could send us your logs via a support ticket we can investigate further.

How long does it take for you to switch the Player in PT4.
here it is 5-15 Seconds.

Maybe this is even the normal behaviour.

It's going to vary depending on your database and your machine - if you feel like it's longer than it should be, please feel free to send us your logs via our support system and we'll look into it for you further.

kraada wrote:It's going to vary depending on your database and your machine - if you feel like it's longer than it should be, please feel free to send us your logs via our support system and we'll look into it for you further.

You are evading my question. My machine is fast.

It also depends very much on how much data you have on the player and which report you're looking at, so it's impossible to say how long it should take. I wouldn't expect it to take that long, but it could depending on the player and report. 5-15 seconds is quite a wide range too - 5 seconds seems pretty good if you have a lot of data - 15 seconds seems way too long if you have a tiny database, but either is possible given the right circumstances.
Does the new name appear in the player list quickly and then take some time for the data to appear in the report?

Most of the time it takes longer until the Playername appears, than for the data to refresh.

How many players (roughly) do you have in your list?

kraada wrote:How many players (roughly) do you have in your list?

many.

Does this affect the Speed?

Thx kraada.
Reducing the List made it fast again.