888 SnapPoker (speed poker)support

Questions and discussion about PokerTracker 4 for Windows

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888 SnapPoker (speed poker)support

Postby Miracle » Wed Sep 25, 2013 4:06 am

Add SnapPoker (speed poker) support at 888, plz.
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Re: 888 SnapPoker (speed poker)support

Postby kraada » Wed Sep 25, 2013 8:24 am

I'm sure this is something we will look into.
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Re: 888 SnapPoker (speed poker)support

Postby Miracle » Wed Oct 16, 2013 9:47 am

Client with Snap beta test: https://www.dropbox.com/s/lt4akny2h1fo4 ... rsetup.exe

Add support Snap before then HM, plz
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Re: 888 SnapPoker (speed poker)support

Postby Miracle » Tue Oct 22, 2013 12:24 am

Snap poker released. Almost 1000 players in first day!
When we get PT4 support?
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Re: 888 SnapPoker (speed poker)support

Postby WhiteRider » Tue Oct 22, 2013 2:59 am

We're working on it, but I can't give you a timeframe for the release yet.
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Re: 888 SnapPoker (speed poker)support

Postby Miracle » Sat Nov 02, 2013 8:51 pm

Thanks for quick release.

When I play two SnapPoker tables, statistics are not updated regularly and will not display correctly after play a few hands
Fix it, please.
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Re: 888 SnapPoker (speed poker)support

Postby kraada » Sun Nov 03, 2013 8:33 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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Re: 888 SnapPoker (speed poker)support

Postby Miracle » Sun Nov 03, 2013 10:31 pm

Sent log.

Test Snap 2 tables, plz. 1 table work fine, 2 tables buggy after few minutes.
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Re: 888 SnapPoker (speed poker)support

Postby WhiteRider » Mon Nov 04, 2013 3:52 am

Are you playing at the same table twice or at separate Snap stakes?
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Re: 888 SnapPoker (speed poker)support

Postby Miracle » Wed Nov 06, 2013 7:48 am

I'm playing at the same table twice.
I think HUD does not distinguish between tables.
Detached chat window and "Fold and Watch" option get HUD trouble also. PokerTracker cannot determine which stats go on which table.

Fix it, plz.
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