hud on acr

[vettro]

my hud stopped working today on acr. i have the current version

[RasTrent]

Started a session of blitz and the same is happening for me.. No HUD showing up on tables but it looks like the HH are being recorded properly.

[vettro]

figured it out. had to run auto detect again cause it was downloading hands to different spot

[RasTrent]

my issue was on blitz, im guessing since you referenced auto-detect you are using it for tourneys?

[Flag_Hippo]

my issue was on blitz, im guessing since you referenced auto-detect you are using it for tourneys?

There is an auto detect option for the hand history folder in 'Configure -> Sites & Import Options -> Site Configuration -> Winning Poker Network' but if your hands are importing that's not the problem so please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.

[RasTrent]

Hey hippo, thanks for responding... I'm not sure why but after I restarted computer everything worked fine.

Keep up the great work, love the product

[dirty moose]

Does vector scaling work on ACR, I can't seem to get it working properly.

[dirty moose]

Also, is there a way to get tournament summaries from ACR? Or Do I keep entering everything manually?

[Flag_Hippo]

Does vector scaling work on ACR, I can't seem to get it working properly.

It should so if that isn't working for you please open a Support Ticket with a log file that's recorded the issue:

Tutorial: Reporting A Problem

Also, is there a way to get tournament summaries from ACR? Or Do I keep entering everything manually?

ACR do not currently provide that information although they are planning to add this information to their files in an update to their software later this year and should that happen we can then look at adding support.