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Unable to import profile

PostPosted: Sun Dec 05, 2021 7:41 am
by Whiplash99
I am trying to upload my hud from one computer to the other, however, I recieve the message:

"unable to import profile

Reason: No stats found in import file (file C:\user......Hud1.pt4hud)"

is there a way I can fix this?

Re: Unable to import profile

PostPosted: Sun Dec 05, 2021 1:19 pm
by Flag_Hippo
Does your HUD Profile contain any premium/protected statistics? If it does then you cannot export that type of content but you can transfer it between two of your computers on the same license by following the instructions here.

Re: Unable to import profile

PostPosted: Sun Dec 05, 2021 4:18 pm
by Whiplash99
I am using it on my third computer. Is there anyway I can get a pokertracker license that corresponds and lets me use the hud on my 3rd computer?

Re: Unable to import profile

PostPosted: Sun Dec 05, 2021 6:40 pm
by Whiplash99
Or is there a way for me to tell which hud stats are premium? I have 100+ stats with many popups in my hud. It would be quite cumbersome to do delete and check.

Re: Unable to import profile

PostPosted: Mon Dec 06, 2021 11:52 am
by Flag_Hippo
Whiplash99 wrote:I am using it on my third computer. Is there anyway I can get a pokertracker license that corresponds and lets me use the hud on my 3rd computer?

A PokerTracker license grants simultaneous use on up to two different computers. If you want to install to another one using the same license then you will need to uninstall PokerTracker 4 from one of the other two existing computers first.
Whiplash99 wrote:Or is there a way for me to tell which hud stats are premium? I have 100+ stats with many popups in my hud. It would be quite cumbersome to do delete and check.

There isn't a way to tell from the HUD Profile Editor but you can filter for a list of your premium statistics in the 'Configure -> Statistics' window.

highfalutin