Notetracker, Started Process, Never Ends?

[bodhisoma]

I've created a note, tested it, now back to the Status tab. Purged all, clicked "Start".

Status always reads 100.00%, before pressing "Start" and immediately after (never changes) and the "Stop" button never goes away.

How do I know when the process is completed?

BTW, wicked awesome tool.

[WhiteRider]

The percentage complete doesn't update while the window is open, but will refresh if you close and re-open the NoteTracker window.
NoteTracker runs in the background while you're importing (or after you click Run) and starts taking notes for the newest hands first - it will keep adding notes while you play so there is no need to wait for it to "finish".

[Avienda111]

Notetracker don't work. In status always 467 notes created, and don't refresh if i close and re-open the NoteTracker window.
I try purge all notes, change date and run again, but in result 467 notes and not more....

It work earlier rigth, and i don't know what is happen....

[WhiteRider]

If you make the "since" date earlier does it say there are more hands to be processed?
Does it process more but still not complete all hands?

Please enable logging (Configure > Options) and restart PT4. Purge all notes and then click Run. Leave it for a few minutes and then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket so that we can see what is going on.