Cancelling Tabletracker subscription

Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Cancelling Tabletracker subscription

Postby Johnis87 » Wed Aug 27, 2014 3:22 pm

Hello everybody, apparently I have been subscribed for table tracker since last year november... I was not aware of this. How do I cancel the subscription, and is there any chance of getting some of that money back? I was not using it at all, after the trial month ended I was not planning to extend the subscription, therefore I have not made a single search since then. Best regards, Johnis
Johnis87
 
Posts: 5
Joined: Thu Feb 25, 2010 5:37 pm

Re: Cancelling Tabletracker subscription

Postby kraada » Wed Aug 27, 2014 4:10 pm

I've gone ahead and cancelled your subscription for you. You should not be charged further. I'm not certain on the exact details on our refund policy especially when it has been this long, but if you create a support ticket we'll direct you to the appropriate person who can help you.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Cancelling Tabletracker subscription

Postby Johnis87 » Wed Aug 27, 2014 5:47 pm

Thank you kraada for a fast reply! I will send the ticket then.
Johnis87
 
Posts: 5
Joined: Thu Feb 25, 2010 5:37 pm

Re: Cancelling Tabletracker subscription

Postby BassProShopz » Sun Sep 07, 2014 7:39 pm

Hello,

same problem has Johnis87. Apparently I have been subscribed for table tracker since 2 months, I was not aware of this...How do I cancel the subscription, and is there any chance of getting some of that money back? I was not using it at all.

thank you.
BassProShopz
 
Posts: 1
Joined: Fri Jul 04, 2014 1:11 am

Re: Cancelling Tabletracker subscription

Postby kraada » Mon Sep 08, 2014 7:45 am

I've cancelled your TableTracker subscription and you will not be billed further. Please also create that support ticket as explained above and we'll see what we can do for you.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Cancelling Tabletracker subscription

Postby untos » Fri Oct 10, 2014 4:06 am

Hello,

How do I cancel the subscription of table tracker?
untos
 
Posts: 1
Joined: Tue Sep 16, 2014 12:51 pm

Re: Cancelling Tabletracker subscription

Postby kraada » Fri Oct 10, 2014 7:45 am

You can cancel via this website. I was going to cancel for you but I see you still have nearly a week of your free month. If you'd prefer you can reply again here and I'll cancel it for you directly.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Cancelling Tabletracker subscription

Postby rossg » Mon Feb 27, 2017 7:04 pm

I want to cancel my table tracker subscription please.

edit: I tried the link above to cancel, but it said there is no subscription associated with my registration code. I just purchased the software and have not tried tabletracker, I have no interest in using it- so I want to make sure I don't get charged for it.
rossg
 
Posts: 1
Joined: Mon Feb 27, 2017 6:58 pm

Re: Cancelling Tabletracker subscription

Postby Flag_Hippo » Mon Feb 27, 2017 7:29 pm

That message is correct as you have no Table Tracker subscription on your account.
Flag_Hippo
Moderator
 
Posts: 15238
Joined: Tue Jan 31, 2012 7:50 am

Re: Cancelling Tabletracker subscription

Postby LionNight » Sun Feb 11, 2018 8:22 pm

Hi, i don't want the table tracker now... I will try it later.... Is it possible to keep my free month for another time ? Thank you
LionNight
 
Posts: 2
Joined: Sun Feb 04, 2018 7:32 pm

Next

Return to TableTracker & NoteTracker

Who is online

Users browsing this forum: No registered users and 13 guests

cron
highfalutin