Help w/ check-raise flop HU note

[dutch81]

I can't get this to work, I re-created the note to get rid of the card range and it still won't work. Can you see any errors I missed?

[WhiteRider]

I can't see why that note wouldn't work from that screenshot. It sounds like you already did this properly, but I want to check: currently you can't just remove the {cardrange} - you need to create a new note and not add {cardrange} at all.

Please export your note and attach it to a Support Ticket so that we can investigate. If you have a hand which you expect to be noted but isn't please also attach that to your ticket.

[dutch81]

My mistake, the hand that I tested it on had PFR CB, another player called, THEN I raised so that note would not be triggered w/ the 3rd player calling in between his bet and my raise. Another hand, the CR was not to the PFR.

Thank you for your help.