hud doenst show up for new tournaments starting

[Jedi22]

hi!

when playing tournaments the hud only shows up for the tournaments which were there from the start, when
new tournaments start theres no hud. i can stop the import and start again to get the hud working on all tables but i'm just wondering wheter it is possible that the hud starts automaticaly on the new tournaments.

thanks

Jedi

[kraada]

What site are you playing at?

[gfadel]

same here, for PS & FTP...

[kellis22]

Same issue here as well.

[kraada]

Please make sure you have your site set to play in English as otherwise things may not work properly. Please also make sure you're up to date with 4.07.4 - and if not please do upgrade.

If you have it playing in English, your hands are importing and you're up to date and still not seeing a HUD, please enable logging via Configure -> Options --> Logging enabled, restart PT4 and reproduce this problem. Then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.