PostgreSQL not open

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PostgreSQL not open

Postby Glaucou » Mon Jul 24, 2023 5:39 pm

Hi Guys!
I change my Mac, did the backup and made it in the new Mac, but when I opened PT the apears this message "Unable to login to database (postgres). Reason: could not connect to server: No such file or directory Is the server running locally and accepting connections on Unix domain socket "/tmp/.s.PGSQL.5433"?"

If I try to to configure
Unable to connect to this database. please check the configuration.

server localhost
port 5432
datasse postgres
password dbpass
Glaucou
 
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Re: PostgreSQL not open

Postby Flag_Hippo » Tue Jul 25, 2023 5:04 am

Please reboot then press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging and then attach these files to a Support Ticket:

--> /Users/{Mac Login}/Library/Application Support/PokerTracker 4/PokerTracker4.log

--> Your newest 3 or 4 PostgreSQL log files (look for "Mac" in the guide):

Guide: PostgreSQL log files
Flag_Hippo
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