I can't set the hand history cartel - people's poker / mac

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I can't set the hand history cartel - people's poker / mac

Postby fabbro7cap » Wed Jul 05, 2017 2:09 pm

Hi guys,

I downloaded poker tracker 4, I play on giochi telematici, which is a skin of people's poker. I am currently using a MacBook Air, the problem is that when I try to configure poker tracker I can't find where giochi telematici(people's poker save the hand history on my Mac and consequently I can't run poker tracker softare, do you know how to solve this problem?
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Re: I can't set the hand history cartel - people's poker / m

Postby WhiteRider » Thu Jul 06, 2017 2:45 am

You may need to contact your site's support to find out where they're saving the hand histories - I'll ask our site liaison if we can confirm whether the Mac version saves hand histories and where they may be too.
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Re: I can't set the hand history cartel - people's poker / m

Postby WhiteRider » Thu Jul 06, 2017 11:15 am

The Mac version is saving hand histories within the Application's Contents folder which means that you can't browse to select the folder. I'm talking to our development team to see what is the best way around this.
Thanks for bringing this to our attention.
I'll try to remember to post back here when I have more information but if you want a notification when the fix is released please open a Support Ticket about the issue.
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Re: I can't set the hand history cartel - people's poker / m

Postby fabbro7cap » Thu Jul 06, 2017 6:09 pm

WhiteRider wrote:The Mac version is saving hand histories within the Application's Contents folder which means that you can't browse to select the folder. I'm talking to our development team to see what is the best way around this.
Thanks for bringing this to our attention.
I'll try to remember to post back here when I have more information but if you want a notification when the fix is released please open a Support Ticket about the issue.



many thanks! i tried to contact giochi telematici/people's poker, they actually didn't know how to solve it, i'll try to contact them again. Let's see if we re gonna find a solution ;)
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Re: I can't set the hand history cartel - people's poker / m

Postby StefanoM5 » Mon Jul 10, 2017 11:16 am

You can select the app as default path.
Left click + CMD -> on app icon.
Then click on OPEN
The path will be:
/Applications/mgMicrogame.it.app

and then PT4 works
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Re: I can't set the hand history cartel - people's poker / m

Postby fabbro7cap » Mon Jul 10, 2017 2:00 pm

StefanoM5 wrote:You can select the app as default path.
Left click + CMD -> on app icon.
Then click on OPEN
The path will be:
/Applications/mgMicrogame.it.app

and then PT4 works


thanks, i did that and i succed in entering the cartel path, but now when i try to run it with the app giochi telematici it appears this error code (see the attachement(
Attachments
Schermata 2017-07-10 alle 19.53.42.png
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Re: I can't set the hand history cartel - people's poker / m

Postby WhiteRider » Tue Jul 11, 2017 2:37 am

Try moving the application to the Applications folder and see if it works better there? If not, please attach a few of the hand history files to a Support Ticket so that we can investigate.
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Re: I can't set the hand history cartel - people's poker / m

Postby WhiteRider » Tue Jul 11, 2017 3:19 am

StefanoM5 wrote:You can select the app as default path.
Left click + CMD -> on app icon.
Then click on OPEN
The path will be:
/Applications/mgMicrogame.it.app

and then PT4 works

CMD - clicking the application doesn't do anything for me when I click Add in site configuration in PT4. Is there something else that you have to do first to enable this?
(I know how to open the application's package contents in Finder, but that doesn't work in the 'Choose Directory' view - all of the applications are disabled / greyed out.)
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Re: I can't set the hand history cartel - people's poker / m

Postby StefanoM5 » Tue Jul 11, 2017 4:08 am

CMD + Click --> Then compare 4 option, i click on "rename", so the icon became selectable, then i click 2 times on "Open" and path is added.
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Re: I can't set the hand history cartel - people's poker / m

Postby WhiteRider » Tue Jul 11, 2017 8:51 am

Thanks - I see that allows us to select the app, but that will mean that PT4 has a lot of extra files to monitor; really we need to be able to select the Contents\MacOS\History folder within the app, so that still isn't ideal (although it may work until we can add a proper solution).
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