PokerTracker

Under order history you can see that I upgraded.
But my registration code is not showing up in my account.

I see your registration code in your account. Would you like me to resend it to your email address on file?

kraada wrote:I see your registration code in your account. Would you like me to resend it to your email address on file?

Yes thank you!

Sent. You should receive it shortly.

Thanks for sending the registration code. But it says invalid registration code.

Pokertracker 4 registration code:
Holdem
Issued on Apr 22, 2012 03:12PM
Expired on Aug 8, 2012 12:59AM
Omaha
Issued on Apr 22, 2012 03:12PM
Expired on Aug 8, 2012 12:59AM


But in order history I upgraded 22 januari 2013.

Ah, I see what happened. First off, my apologies - I sent you your PT4 beta code. That is no longer valid as the beta period has expired. I didn't look too closely because I did see your upgrade. However, it looks like you only upgraded the Omaha Add-On and didn't upgrade Holdem. Since you only upgraded the add-on and there was nothing to add on to there was no code. You'll need to purchase the upgrade for PT4 Holdem on our purchase page and then you should get a full code for both Holdem and Omaha. You should also see your discount for being a PT3 customer applied as soon as you add PT4 Holdem to your cart.

When I follow " Products - Buy Now - PokerTracker 4 HOLDEM ($99,99)."
There is no discount. It stays at $99,99.

I see that you have a ticket open about this and that will go directly to the person in charge of purchases and discounts and that is the best way to get this sorted.