PokerTracker

Hey !

PT has been working for me perfectly all weekend (27" iMac) but suddenly, this morning I log in and I'm getting the error message:

"Unable to login to database (Postgres). Reason: could not connect to server: no such file or directory is the server running locally and accepting connections on Unix domain socket "/tmp/.s.PGSQL.5432"?

My options are to configure defaults or cancel and quite... So obviously I click Configure Defaults.. I get the opportunity to connect to the regular SQL server i.e. port 5432, dpass etc etc but I get "Cannot connect to the databse"

I'm a technical retard, but any help you can give me re this would really help me out as I really love PT... Spotted some MONSTER leaks in my game

Cheers in advance

Have you tried restarting your Mac? Sometimes the server can get shut down and the easiest way to restart it on OS X is to just reboot the machine.

I worked in IT for a number of years.... Off and On again is the staple solution to most problems... Unfortunately, this is still causing a problem despite restarting afew times.

Look in /Liberary/PostgreSQL/9.0/data/pg_log - look for the most recent file there and open up it. You should see some errors; could you paste the errors here please?

This is the flow of errors...

I'm aware of what the PT4 screens look like - PostgreSQL is not running on your machine. Please take a look at the PostgreSQL logs in the folder indicated and let me know what they say - they will tell us why PostgreSQL is not running so that we can get things working for you.

Hi I have exactly the same problem. My Poker Tracker 4 database was working fine until I downloaded the latest patch.
I have tried looking for the file /Library/PostgreSQL/9.0/data/pg_log in my user folder (I have the Library folder visible ) but there is no Postgres folder!
Help please!

None at all? Just to check, open Applications -> Utilities -> Terminal and type this command in and paste the output here to me:
ps auxw | grep -i postgres

User 508 0.0 0.0 2432768 632 s000 R+ 3:57PM 0:00.00 grep -i postgres

Then it seems like PostgreSQL is not installed on your system. You can follow our documentation here to do so.