HUD bug on Mac OS X 10.8.5

[ActionOnMe29]

Hey guys,

Im experiencing some kind of bug within the PT4 hud, please notice I have been experiencing this bug since the first time I installed PT4, its not caused by the new release.
When I drag the mouse over the screen it shows player stats like if I had pointed the mouse on a specific player stat like CB or 3B, the small popup box appears when pointing the mouse on the Pokerstars board and it also appears even if Im doing something else like browsing through Firefox and the Pokerstars client is minimized or in background.

I dont mind a real fix but if I can disable the small popup thing would be nice.

Thanks in advance.

[kraada]

This is not normal behavior. Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. If you could also mention exactly what model Mac you have that would be helpful too.

[ActionOnMe29]

Hey guys,

I just submitted the ticket inside the Bug Reports section, thank you!!