Fulltilt Tournaments Disappear

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Fulltilt Tournaments Disappear

Postby ogYahtzee » Tue Sep 29, 2009 9:41 pm

So I will be playing on about 5-9 tables on fulltilt. During a tournament, a tournament table will randomly close and reappear after about 15 minutes. I will be playing other tournaments and they will not close. This problem only occurs on tournament tables and I can rejoin the tournament and reclaim my seat, but sometimes it is hard because I am playing other tables.

I have pokertracker on another computer also and this problem does not happen. Is this related to pokertracker? I have emailed fulltilt support and they do not think it is a Fulltilt problem.

Thank you.
ogYahtzee
 
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Re: Fulltilt Tournaments Disappear

Postby kraada » Wed Sep 30, 2009 9:08 am

I have never heard of a problem occurring like that on Full Tilt tournament tables for the lifetime of PT3.

That doesn't mean it's 100% not our fault, but if you could open PT3 with the logging enabled link and play until you experience this problem again, then report the problem including your logs and hand histories it would help us significantly in figuring out what could be going wrong if it's a problem on the PT3 side of things.
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Re: Fulltilt Tournaments Disappear

Postby ogYahtzee » Wed Sep 30, 2009 8:38 pm

Where would I get logs and hand histories from?
ogYahtzee
 
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Re: Fulltilt Tournaments Disappear

Postby WhiteRider » Thu Oct 01, 2009 6:05 am

All the information is in the "report the problem" link.
Thanks.
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