New Prima Software error importing

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Re: New Prima Software error importing

Postby ptrack pat » Thu Mar 27, 2008 10:49 pm

What is the size of your GameHistory.dat file that PT is reading from? If you can ZIP it so it's less than 5MB please send it to me via the support system and I will look at it.

http://www.pokertracker3.com/support/?cat_id=4
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Re: New Prima Software error importing

Postby Drakkar » Fri Mar 28, 2008 4:18 am

[quote="ptrack pat"s0d]What is the size of your GameHistory.dat file that PT is reading from? If you can ZIP it so it's less than 5MB please send it to me via the support system and I will look at it.

http://www.pokertracker3.com/support/?cat_id=4[/quotes0d]

I have send the file
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Re: New Prima Software error importing

Postby Full32 » Fri Mar 28, 2008 8:26 am

Exactly the same trouble since March,26

I posted
viewtopic.php?f=29&t=2216&p=11190#p11190
but here seems to be more appropriate

Error log file : 100 hands not imported = 100 errors like this one :
"Error #2
Date written: 03/27/2008 08:23:36 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_1_20080327_202327.txt
Error Msg: Unable to get the game level for game # 1937881983"

TY for your help
F32
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Re: New Prima Software error importing

Postby ptrack pat » Fri Mar 28, 2008 8:30 am

[quote="Full32"s8r]Exactly the same trouble since March,26

I posted
viewtopic.php?f=29&t=2216&p=11190#p11190
but here seems to be more appropriate

Error log file : 100 hands not imported = 100 errors like this one :
"Error #2
Date written: 03/27/2008 08:23:36 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_1_20080327_202327.txt
Error Msg: Unable to get the game level for game # 1937881983"

TY for your help
F32[/quotes8r]

This is a regional settings issue, see the FAQ
viewtopic.php?f=30&t=1364
ptrack pat
 
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Re: New Prima Software error importing

Postby ptrack pat » Fri Mar 28, 2008 9:14 am

[quote="Drakkar"mo1][quote="ptrack pat"mo1]What is the size of your GameHistory.dat file that PT is reading from? If you can ZIP it so it's less than 5MB please send it to me via the support system and I will look at it.

http://www.pokertracker3.com/support/?cat_id=4[/quotemo1]

I have send the file[/quotemo1]

I replied to your ticket but I'll post the same thing here too.

What type of game are you playing?

In the hand history is says "SL" but I don't know what that is. All I've ever seen are NL, PL and Fixed, I've never seen "SL" before.
ptrack pat
 
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Re: New Prima Software error importing

Postby Drakkar » Fri Mar 28, 2008 9:30 am

[quote="ptrack pat"glp]What type of game are you playing?

In the hand history is says "SL" but I don't know what that is. All I've ever seen are NL, PL and Fixed, I've never seen "SL" before.[/quoteglp]

I am playing NL (SL (sin limite) means No limit in spanish languaje)
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Re: New Prima Software error importing

Postby ptrack pat » Fri Mar 28, 2008 10:15 am

[quote="Drakkar"nql][quote="ptrack pat"nql]What type of game are you playing?

In the hand history is says "SL" but I don't know what that is. All I've ever seen are NL, PL and Fixed, I've never seen "SL" before.[/quotenql]

I am playing NL (SL (sin limite) means No limit in spanish languaje)[/quotenql]

If that's the case then I'll have to change the program again to account for this. Is there a way for you to change the language to English in the Prima software? Because "SL" is the only thing that I can see in these hand histories that isn't English, I don't know why they would do it just for the description of the game type and nothing else.
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Re: New Prima Software error importing

Postby ptrack pat » Fri Mar 28, 2008 11:38 am

[quote="Drakkar"fvk][quote="ptrack pat"fvk]What type of game are you playing?

In the hand history is says "SL" but I don't know what that is. All I've ever seen are NL, PL and Fixed, I've never seen "SL" before.[/quotefvk]

I am playing NL (SL (sin limite) means No limit in spanish languaje)[/quotefvk]

OK, download this file again and install it...
http://www.pokertracker3.com/products/P ... 21701i.exe

The version number is going to stay 2.17.01i but it should import your hands now.
ptrack pat
 
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Re: New Prima Software error importing

Postby Full32 » Fri Mar 28, 2008 2:21 pm

With this last patch :
Starting import of 411 hand(s)...
Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 215 hand(s) were imported.

Better than before (0 hands imported)

NL in English but SL (Sans Limite) in French

Now around 180 errors of this type :
Error #1
Date written: 03/28/2008 07:13:18 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_5_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: 8 of t, V of c, 4 of t) for game #1939092336.

Error #2
Date written: 03/28/2008 07:13:17 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_5_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: A of t, 8 of c, V of c) for game #1939091386.

Error #3
Date written: 03/28/2008 07:13:17 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_5_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: 4 of t, 2 of c, D of c) for game #1939090802.

Error #4
Date written: 03/28/2008 07:13:17 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_5_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: 7 of t, 7 of p, V of t) for game #1939090576.

Error #5
Date written: 03/28/2008 07:13:17 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_5_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: V of c, A of p, D of p) for game #1939090090.

Error #6
Date written: 03/28/2008 07:13:07 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_4_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: 6 of c, 10 of t, D of t) for game #1939089359.

Error #7
Date written: 03/28/2008 07:13:06 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_4_20080328_191216.txt
Error Msg: Error with turn cards incorrectly recorded (** Dealing the turn: V of t) for game #1939083890.

Error #8
Date written: 03/28/2008 07:13:06 PM - From/Version: AutoPRIMA (2.17.01i)
File name: i:\applications\poker tracker v2\PRIMA_HH_4_20080328_191216.txt
Error Msg: Error with flop cards incorrectly recorded (** Dealing the flop: 2 of c, 9 of t, D of c) for game #1939082973.

It could be a problem of translation :
D(ame) in french = Q(ueen) in English
p(ique) in french = s(pike) in english
...

F32
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Re: New Prima Software error importing

Postby ptrack pat » Fri Mar 28, 2008 2:30 pm

You should uninstall the Prima software and reinstall it selecting English as the default language then because I do not have the time to go through and account for all these language differences now.
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