All i need is fresh database and PT3 working

[kraada]

Use the arrow key on the keyboard to go all the way to the bottom, and you'll see those lines there.

[mohitmadaan]

Use the arrow key on the keyboard to go all the way to the bottom, and you'll see those lines there.

This did work but when i tried to save and exist, it won't let me so i manually had to close the terminal to save the changes. After that, i restarted and it still won't work and i think its because the command you were telling me was for PostgreSQL 8.4 and i have 9 installed on this mac. Out of frustration, i decided to just delete everything and install PT3 fresh and hoped that would work. I deleted, Database and PT3 and removed every file i could possibly find. Installed PT3 and when i turn it on, i still get these errors. It just won't work. I know, i sound like a retard by now but is there a way, some one can access my computer on remote and finish this for me? I mean, some one from PT staff? Anyways, here is what i see now when i turn on PT3



I click on configure defaults and get the following message and not sure where to go next.



I am going to stay online here for next 2-3 hours hoping some one reply and i can do whats required and update as well.

[tarix]

Make sure you remove your preferences as well:

~/Library/Application Support/PokerTracker

Just drag that entire folder to the trash. Also make sure you have installed 3.11.6 and not any other, older version.

[mohitmadaan]

Make sure you remove your preferences as well:

~/Library/Application Support/PokerTracker

Just drag that entire folder to the trash. Also make sure you have installed 3.11.6 and not any other, older version.

Now that i have installed PT again, should i remove everything and then remove preferences because i am assuming, if i draft the entire folder to trash now, i will have to reinstall PT?

[mohitmadaan]

Make sure you remove your preferences as well:

~/Library/Application Support/PokerTracker

Just drag that entire folder to the trash. Also make sure you have installed 3.11.6 and not any other, older version.

i just noticed, under Application Support, there is no folder named Poker Tracker?????

[tarix]

In that case please create a support ticket so that we can schedule a remote session and get this resolved.

[mohitmadaan]

In that case please create a support ticket so that we can schedule a remote session and get this resolved.

Done and will wait for response, thanks once again

[mohitmadaan]

i just think i should drop a line that some one took my computer from support on remote and everything worked well...

Thanks a ton guys!