Table Tracker(Trial) - Not working - Pokerstars

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby Mickl84 » Mon Dec 12, 2011 8:39 pm

OK, So Ive still not had any luck and now I'm getting a different messages saying "unable to locate table opener library & unable to launch site C:\Programme Files\PokerStars/PokerStars.exe"

What's going on with it?

I haven't had 1 succesful table launch from this and Ive used 20 searches so far.
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby WhiteRider » Tue Dec 13, 2011 4:59 am

The first message sounds like the if1.enc file is missing.
Is the Launch Site button working?

Please enable logging and restart PT3 then try another search and Launch Site then Open Table, and then attach the PokerTracker.log file to a Support ticket so that we can see the exact errors. If you need more searches to test this we should be able to extend the trial a little via your ticket.
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby Mickl84 » Tue Dec 13, 2011 7:17 am

OK, so I finally got it working. Thanks for everybodys help. It's much appreciated

I got it working with one search left so is there any chance that I could have my other 24 searches back so that I can test this out properly before deciding if I'm going to purchase it?

Many thanks.
Mike.
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby WhiteRider » Tue Dec 13, 2011 4:01 pm

Please open a Support ticket and include a link to this thread.
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby Mickl84 » Tue Dec 13, 2011 6:10 pm

WhiteRider wrote:Please open a Support ticket and include a link to this thread.


All sorted. Many thanks.
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby rnfm » Wed Dec 14, 2011 9:49 pm

WhiteRider wrote:Does it now say 3.11.6 in the title bar of PT3?
You need to have PT3 and all your poker sites closed down when you install the update, and when you copy Derek's file. Please try rebooting and then downloading the file and copying it to the appropriate folder again.



Hi, I have the same problem but I can't access the link http://www.PokerTracker.com/misc/IF1.enc. I have received the message below:

"Page cannot be Found". Could you please help me ?
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby WhiteRider » Thu Dec 15, 2011 5:26 am

I assume that is related to the website update - I will make sure that our site administrator sees this so that we can get that link sorted ASAP, but in the meantime I have attached the file here (you will need to copy it from the zip archive to the relevant folder).

if1.zip
(81.94 KiB) Downloaded 78 times
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby Lars11 » Fri May 11, 2012 3:28 pm

Hi
I changed the file and it still dont work ( as well as taken away the filters)

Some added info:
I have Pokerstars.eu and it says at import, "cant find pokerstars", so I addad the directory myself
and that works fine with HUD.

Could this create some problem? What should I do?

(PT3 with TT subscription)
Thanks
Lars
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby kraada » Fri May 11, 2012 4:22 pm

You may need to manually set the directory to the PokerStars executable. On the TableTracker tab click the Configure button on the bottom left and choose PokerStars from the Launch Settings drop down and make sure the executable for PokerStars.eu is listed - if it isn't click Add and add it and that should get things working for you.
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Re: Table Tracker(Trial) - Not working - Pokerstars

Postby Lars11 » Wed May 16, 2012 9:10 pm

Hi
Have added Pokerstars.eu manually , change the file,tried 12,1 and the beta 13,5 and no filters
and still cant launch the site from TT or open tables when I opened
Pokerstars regulary.

Suggestions?

Thx
Lars
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