Mac - FIX?? Fun Money buyin considered as real

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Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Tue Dec 27, 2011 5:05 pm

I do not know if it's a known problem or not but it's the first time I saw this thing.
I made a bet with a 6max MTT-money game to set the tables for this type of hud. Then when I left the table, I found the graph of PK3 with a deficit of about $ 80 Oo
By controlling the HH the tournament .. PT3 was play money, but I consider that the 100 +9 buy-in as real money.

I tried deleting the HH of this tournament is the folder HH poker stars than to the PT3 Processed. I restarted the program but the tournament is always and I have so distorted the graphs.

Solutions?

ps. MacBook Pro / Snow Leopard / 10.6.8
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby kraada » Tue Dec 27, 2011 6:45 pm

What version of PT3 are you currently using?
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Tue Dec 27, 2011 7:13 pm

3.11.7 beta
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby WhiteRider » Wed Dec 28, 2011 4:39 am

Please attach the hand history (and summary, if you have one) file to a Support Ticket so that we can see what that happened.

Once you've done that you can purge the tournament.
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Wed Dec 28, 2011 7:50 am

Actually now I'm messed up .. not having a good knowledge of Mac systems, and having eliminated from the tournament HH folder folders poker stars I find myself without all the HH .. This is bad!

However I tried to recover them through the HH in the folder "processed" by PT3 and now gives me all the tournaments, even-money games are played by children, were treated as real money.

I do not understand what you asked but I did try to send these HH.
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Wed Dec 28, 2011 7:53 am

From my account says I have no support tickets ..
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Wed Dec 28, 2011 8:25 am

PS I'm having to send all my HH for the last 1000 games .. files for now. txt me seem more reports of the hands but I hope to derive from these the lost HH least up to that time.

Support for tiket'm trying to figure out where to look or how to create it .. u.u''
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Wed Dec 28, 2011 9:23 am

Exsample:

PokerStars Game #63221998810: Tournament #401317129, 500+30 Hold'em Pot Limit

this HH is in play money but for PT3 real money..
I'm going crazy ..

Neglecting to update the jokes ..

I downloaded and unzipped all HH that I have been sent and I have tried, with one of these file, import it manually into the program.
My question is: if I delete all files in the folder "preference" instead of PT3 and amount manually HH all who sent me the support of PS I solve the problem or cmq everything remains in the database?

This can then help you through the tiket support (if I find out where it is), to understand why the law pt3 buyin in play money as if they were real money?
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby kraada » Wed Dec 28, 2011 10:30 am

We don't intend to import play money as real money - play money should be imported as its own currency (P). If you purge the data (as explained here) you can remove it from your database.

You can create a ticket from here - if you're still having trouble let me know and I'll give you my email address to send me the files directly.
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Re: Mac - FIX?? Fun Money buyin considered as real

Postby ErViolista » Wed Dec 28, 2011 11:27 am

I apologize for the misunderstanding with you but you should know that I use an online translator because my English is low ..

For tiket I looked through the different options, but I do not know which one to choose .. u.u''

To update you on the other hand, "purge" of the database and manually import hand and has been successful tournaments / sit with play money does not count the most:)
But .. :( Many tournaments and sit there for me, I played with Buyin 0.00 - so do not count - and in looking at the HH I have noticed that instead of real money hands to count them .. than have an error in HH:

HH.... Ǩ0.42+‚Ǩ0.08 EUR ...

How do I fix this error?
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