Merge updates change

[six4withafro]

after I installed beta .7 the HUD is no longer working properly. It flashes on and off, like it's recognizing the tables and then failing to do so. like when you hit the reset button in the on-table pull-down menu and it disappears and reappears? that's happening on all my tables now.

[waffe7]

Is anybody else still getting import errors after re-importing??? I'm getting tons of these:

Invalid pot size/winnings for hand #5664248100535 (calculated pot: $42.75; reported winnings: $21.14) (Line #1747)
2012/06/08 23:00:47: Error: No winner found in hand #56642481-550 (Hand #5664248100550) (Line #2220)

[ttplayertt]

yeah, Im gettiing those too.

[WhiteRider]

If you have updated to v3.13.7 and you still see those errors please compress the original hand history file and attach it to a Support Ticket so that we can investigate.

Please post your ticket numbers here so that we can get to this ASAP.

[waffe7]

Posted one for you.

[Beastmode]

The whole HUD flashing on and off like it's re-recognizing tables is happening to me as well. I've also noticed that every time it flashes on and off it's showing the data and players from the other table I'm playing(2-tabling), while the other table doesn't show any HUD data. For instance, say I'm playing 2 tables, 1 table doesn't have any HUD data on it at all while the other tables data changes at the end of every hand to the data of the other table. Then after that hand it shows the hud data for its table and so on and so forth while no HUD data shows up on the other table at all. I am using mac osx 10.7.4 and pt beta version 3.13.7.

[waffe7]

Posted one for you.

Sorry, forgot this: ticket #122807

[WhiteRider]

The whole HUD flashing on and off like it's re-recognizing tables is happening to me as well. I've also noticed that every time it flashes on and off it's showing the data and players from the other table I'm playing(2-tabling), while the other table doesn't show any HUD data. For instance, say I'm playing 2 tables, 1 table doesn't have any HUD data on it at all while the other tables data changes at the end of every hand to the data of the other table. Then after that hand it shows the hud data for its table and so on and so forth while no HUD data shows up on the other table at all. I am using mac osx 10.7.4 and pt beta version 3.13.7.

Please enable logging and restart PT3.
Reproduce the problem at 2 tables and attach a screenshot of what you see to a Support Ticket along with the hand history files for both tables and the PokerTracker.log file so that we can see what is going on.
Thanks.

Tutorial: Submitting a Bug Report

[WhiteRider]

Posted one for you.

Sorry, forgot this: ticket #122807

I have replied to your ticket, but both of the errors in the file you attached are genuine missing information in the HH file.

[waffe7]

Ok so you are saying it's Merge's fault?