PT4 crashes while configuring HUD.

[patrik90]

It's kinda frustrating while I'm trying to configure the HUD and PT4 suddently stops working.

When I'm clicking Add--> new statistic and the popup appears, then I can't click on the stat I need (I've tried with different stats). And the program stops working... I can only move that popup window but I can't click inside it nor can close it.

Thanks for any reply.

[kraada]

Do you get the crash reporter when PT4 starts up after this happens?

[patrik90]

No, it doens't really crash. I can't click anything and I have to force quit.

I'm stuck here: take a look at this screenshot: http://img853.imageshack.us/img853/1638/immagine1zw.png

[kraada]

I'm not able to reproduce this on my end.

Please enable logging via Configure -> Options --> Logging Enabled and restart PT4. Then please reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. You might want to open the folder first before you reproduce the problem though given that it's a hang.

[66Lionel]

Same problem here!

[kraada]

Then please report it as well - the more reports we get, the faster it will get fixed and we'll be able to make certain you get automated notification when the fix is out.

[WhiteRider]

We have a known problem using the right-click menu in the Hud Profile Editor which will be fixed in the next release.
For now please use the + (plus) button/icon at the end of each row to add items to your Hud.