Player Summary & Player Statistics Don't Agree

[gamingmouse]

This may be a misunderstanding on my part rather than a bug, but the total number of hands listed (as well as the total winnings listed) in the Player Summary section disagree with those listed in the Player Statisitcs section.

I have cleared filters and refreshed.

Thanks,
Jonah

[Josh]

Did you have a crash during an import?

[gamingmouse]

Nope. In fact, I deleted the old database from beta1 and started fresh. This time no crash.

[Josh]

How many hands are involved and what are the differences?

[gamingmouse]

Player Summary: 9 Limits, 5796 hands, -6247.12 total loss
Player Statistics: 10 Limits, 6056 hands, -6897.12 total loss

Player Stats show 30/60 games while Summary doesn't. 72 hands of 30/60 for a loss of 1968.50. But that obviously doesn't explain the discrepancy.

Let me know if you need any more specific info.

Thanks,
Jonah

[Josh]

Please create a new database and re-import. See if the problem occurs in the second database as well.

[gamingmouse]

Josh,

I did some more testing and have some new info that may help you. I started fresh with a new DB.

1. Imported large HH file sent to me by PS support. Stats were fine.

2. Importedn another large HH file sent to me by PS support. Stats were fine.

3. There were some normal HH files that had already been moved to the Processed folder from when I did my previous imports. So I manually imported them buy just selecting all the files in the Processed folder. There were a number of duplicates during importing. After this import, the stats were out of sync again. In addition, there were 4 hours created by some random 7 Stud games that were in those HH files. The complete Import debug is pasted below. Please let me know if you need any further info.

Jonah

2008/01/28 12:03:52: Import beginning
2008/01/28 12:03:52: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Sarpedon II - $10-$20 Ante $1 - Limit Stud.txt
2008/01/28 12:03:52: Unrecognized game type: 7 card stud limit ($10/$20) (Line #1)
2008/01/28 12:03:52: Unrecognized game type: 7 card stud limit ($10/$20) (Line #22)
2008/01/28 12:03:52: Unrecognized game type: 7 card stud limit ($10/$20) (Line #42)
2008/01/28 12:03:52: Unrecognized game type: 7 card stud limit ($10/$20) (Line #62)
2008/01/28 12:03:52: + Complete (0 hands, 4 errors, 0 duplicates)
2008/01/28 12:03:52: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071025 Enceladus - $10-$20 - Limit Hold'em.txt
2008/01/28 12:03:56: + Complete (0 hands, 0 errors, 135 duplicates)
2008/01/28 12:03:56: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071025 Merxia - $10-$20 - Limit Hold'em.txt
2008/01/28 12:03:58: + Complete (0 hands, 0 errors, 49 duplicates)
2008/01/28 12:03:58: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071029 Efremiana II fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:04:13: + Complete (0 hands, 0 errors, 459 duplicates)
2008/01/28 12:04:13: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071029 Hecuba V fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:04:33: + Complete (0 hands, 0 errors, 482 duplicates)
2008/01/28 12:04:33: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071029 Medusa fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:04:35: + Complete (0 hands, 0 errors, 65 duplicates)
2008/01/28 12:04:35: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071029 Peneleos fast - $15-$30 - Limit Hold'em.txt
2008/01/28 12:04:42: + Complete (0 hands, 0 errors, 158 duplicates)
2008/01/28 12:04:42: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071029 Porphyro fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:04:48: + Complete (0 hands, 0 errors, 114 duplicates)
2008/01/28 12:04:48: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071030 Porphyro fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:04:50: + Complete (0 hands, 0 errors, 70 duplicates)
2008/01/28 12:04:50: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071030 T65620248 No Limit Hold'em $105 + $9.txt
2008/01/28 12:04:52: + Complete (0 hands, 0 errors, 37 duplicates)
2008/01/28 12:04:52: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071201 Pomona fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:04:57: + Complete (0 hands, 0 errors, 135 duplicates)
2008/01/28 12:04:57: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071201 T68930975 No Limit Hold'em $36 + $3.txt
2008/01/28 12:04:57: + Complete (0 hands, 0 errors, 22 duplicates)
2008/01/28 12:04:57: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071201 Troilus II fast - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:01: + Complete (0 hands, 0 errors, 91 duplicates)
2008/01/28 12:05:01: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071202 Savo fast - $10-$20 - Limit Hold'em.txt
2008/01/28 12:05:02: + Complete (0 hands, 0 errors, 16 duplicates)
2008/01/28 12:05:02: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071202 T68172308 No Limit Hold'em $200 + $15.txt
2008/01/28 12:05:13: + Complete (0 hands, 0 errors, 236 duplicates)
2008/01/28 12:05:13: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071202 T68174020 No Limit Hold'em $36 + $3.txt
2008/01/28 12:05:15: + Complete (0 hands, 0 errors, 69 duplicates)
2008/01/28 12:05:15: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071205 Tros IV fast - $0.02-$0.04 - Limit Hold'em.txt
2008/01/28 12:05:15: + Complete (0 hands, 0 errors, 2 duplicates)
2008/01/28 12:05:15: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071205 Ursula III fast - $0.02-$0.04 - Limit Hold'em.txt
2008/01/28 12:05:15: + Complete (0 hands, 0 errors, 11 duplicates)
2008/01/28 12:05:15: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071209 T68769454 No Limit Hold'em $200 + $15.txt
2008/01/28 12:05:15: + Complete (0 hands, 0 errors, 4 duplicates)
2008/01/28 12:05:16: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071209 T68990197 No Limit Hold'em $50 + $5.txt
2008/01/28 12:05:17: + Complete (0 hands, 0 errors, 41 duplicates)
2008/01/28 12:05:17: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071214 T69526146 No Limit Hold'em $50 + $5.txt
2008/01/28 12:05:25: + Complete (0 hands, 0 errors, 160 duplicates)
2008/01/28 12:05:25: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071226 T71075559 No Limit Hold'em $300 + $20.txt
2008/01/28 12:05:38: + Complete (0 hands, 0 errors, 349 duplicates)
2008/01/28 12:05:38: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071226 T71192083 No Limit Hold'em $50 + $5.txt
2008/01/28 12:05:40: + Complete (0 hands, 0 errors, 43 duplicates)
2008/01/28 12:05:40: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071226 T71192090 No Limit Hold'em $5 + $0.50.txt
2008/01/28 12:05:47: + Complete (0 hands, 0 errors, 215 duplicates)
2008/01/28 12:05:47: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071230 T71071823 No Limit Hold'em $50 + $5.txt
2008/01/28 12:05:47: + Complete (16 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:47: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071230 T71071828 Limit Hold'em $20 + $2.txt
2008/01/28 12:05:48: + Complete (60 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:48: Import file: C:\Program Files\PokerTracker 3\Processed\HH20071230 T71117215 No Limit Hold'em 2,000 FPP.txt
2008/01/28 12:05:48: + Complete (21 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:48: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Bishop fast - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:48: + Complete (15 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:48: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Eucharis - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:48: + Complete (17 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:48: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Fides - $30-$60 - Limit Hold'em.txt
2008/01/28 12:05:49: + Complete (37 hands, 0 errors, 1 duplicates)
2008/01/28 12:05:49: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Gyas - $30-$60 - Limit Hold'em.txt
2008/01/28 12:05:49: + Complete (35 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:49: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Houzeau II fast - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:49: + Complete (29 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:49: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Irus II fast - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:50: + Complete (176 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:50: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Melete - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:50: + Complete (56 hands, 0 errors, 0 duplicates)
2008/01/28 12:05:50: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Persephone - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:51: + Complete (137 hands, 0 errors, 1 duplicates)
2008/01/28 12:05:51: Import file: C:\Program Files\PokerTracker 3\Processed\HH20080103 Potomac - $15-$30 - Limit Hold'em.txt
2008/01/28 12:05:52: + Complete (112 hands, 0 errors, 1 duplicates)
2008/01/28 12:05:52: Import complete. 711 hands in 36 files were imported. (4 errors, 2,966 duplicates)
2008/01/28 12:05:52:
2008/01/28 12:05:52: Clustering...
2008/01/28 12:06:12: Clustering complete.

[Josh]

Could you zip the files and attach them to a support ticket?

[cadmunkey]

Hi, I am also getting different results in the different windows like the original poster. Creating a new database doesnt resolve it - what info can I provide to help resolve this?
Cheers.

[Josh]

Zip and attach the hand histories to a support ticket along with details on how to reproduce the problem.