i dont know where to start.....

Questions and discussion about PokerTracker 4 for Windows

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i dont know where to start.....

Postby lonjon » Mon May 20, 2013 2:10 am

i play stars and fulltilt mtt and cash on microgaming until now i c alot of bugs this is so anoying!
1) in cash on microgaming anonymous tables u can only c 1 table in hud even if u play on 6 tables only 1 will show
2) in stars i check mark the auto center and put my preferd seat and still every time all the hud messed up im sick of drag and move names from 1 to anther
3) in the assistnt when u ask in witch site u play after i decide yes or no and do all the process of preferd seat and etc.... i click ok and its not saving it
4) when i play on fulltilt in the same torney 2 difrent enteris the hud recognize me (for a change) but he took all the player from 1 table and put them in the other one and vise versa
thats all for now ... hope u solve somthing from this
lonjon
 
Posts: 3
Joined: Mon May 20, 2013 1:57 am

Re: i dont know where to start.....

Postby WhiteRider » Mon May 20, 2013 4:12 am

1) The MicroGaming anonymous tables have identical names and it is therefore very difficult to find the correct table window to attach the Hud to. v4.08 has a new table selection mechanism but currently this is only working with one of these tables because MicroGaming have changed the part of their hand histories which we used to create a unique ID for the table - I'm told this will be fixed in the next release.

2) Please read the Preferred Seating Guide. Note that if you have the 'memory grabber' option on to see the Hud at observed tables then you need to wait until your first played hand has imported before you position the Hud - until you are active at the table PT4 doesn't know that the Hud needs to be rotated so if you move it while waiting for the blinds it will be wrong after you start playing.

3) Did the Setup Assistant complete OK? I'm not aware of any problems with settings there being saved but I'll experiment.
In the meantime you can correct any settings via Configure > Sites & Import Options.

4) I don't remember seeing any other reports of this and I'm sure it would have come up if it was a general issue at Full Tilt. Please open a Support Ticket and report your problem so that we can find out what is going on.
Please include the hand histories and screenshots to illustrate along with your log files.
Thanks.
WhiteRider
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