PartyPoker import uses too many CPU resources

[manas3]

Hi,
I have problem with PT4 v4.10.5
I have no poker software running, I have no hands (no files) in PartyPoker hand history folder. I run pokertracker, and when I click on Get Hands While Playing, PT4 starts to use 30-40% of my CPU, and this remains same when I wait for time, never get CPU under 25%. But what is PT4 doing? In this time there is nothing to do for PT4 though, but still eating big amount of resources of my CPU. When I uncheck Get Hands From Site While Playing checkbox in partypoker configuration, the problem disappear (but this is not solution of course I only try to write as much as possible about problem). I have also PokerStars configured in PT4 to get hands, and this problem is not there, so only for PartyPoker import.
My database for PartyPoker is 4,5GB, I did all housekeeping.

Is there any solution or at least explanation?

Thanks for help.

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.