Table Tracker Problem

[yyman]

Yes.
I am 4.10.9.
I sent the log file to support system.

Thank you for your help.
I wait your checking..^^

[yyman]

This Problem was fixed himself.......

Thank you for your help.

[WhiteRider]

Thanks for letting us know.

[liamus]

Mine still not working - will create a ticket

[yyman]

I also still have the problem and already create ticket.

They tell me that they have reported this to the TableTracker development team to be fixed.

So we should wait now.^^

[liamus]

Very frustrating bearing in mind we are paying for this premium service that is not working

[WhiteRider]

If you have a problem which prevents you using TableTracker please open a Support Ticket or reply to your existing ticket when the issue is resolved and we will extend your subscription to compensate for the missed time.

[liamus]

How do you propose compensating an ongoing subscription. The affected months should be refunded.

[WhiteRider]

If you have a problem which prevents you using TableTracker please open a Support Ticket or reply to your existing ticket when the issue is resolved and we will extend your subscription to compensate for the missed time.

[liamus]

My subscription is ongoing so needs refunding not extending.

Also I'm getting no updates as to when this issues will be resolved. Any ideas?