NoteTracker does not work

[bruzi]

NoteTracker does not make note last 10 days ...Process status is ~84-88%.
Iam try make note for 1 day and klick run and I see 600 hands and process is 0 of 600 every time..(Iam play yesterday ~ 1 k hands and import all day).
Help,thx...

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.