PT v 4.11.8 macbook

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT v 4.11.8 macbook

Postby zygutis » Sun Jun 29, 2014 8:15 am

It won't import hands and when I try pressing 'stop getting hands' it freezes and I have to force quit.
zygutis
 
Posts: 6
Joined: Sun Apr 19, 2009 7:39 am

Re: PT v 4.11.8 macbook

Postby kraada » Sun Jun 29, 2014 8:20 am

Please enable logging via Configure -> Options -> Logging Enabled, restart PT4, reproduce this problem ,and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PT v 4.11.8 macbook

Postby zygutis » Sun Jun 29, 2014 8:44 am

Sent!
zygutis
 
Posts: 6
Joined: Sun Apr 19, 2009 7:39 am


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 26 guests

cron
highfalutin