merge hud and import not working

Questions and discussion about PokerTracker 4 for Windows

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Re: merge hud and import not working

Postby StevenM » Wed Jul 30, 2014 11:55 am

Roboh wrote:Same problem HUD not working merge reg sngs import is ok



Merge changed it's hand history format on Monday, this change only affected tournaments - cash games are working perfectly. We are working to put out a new release that will compensate for this change.

We have spoken with Merge and know exactly what we need to do to solve the problem, please be patient while we prepare the solution. Thanks!
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Re: merge hud and import not working

Postby ayounes » Thu Jul 31, 2014 11:32 am

Any update on this issue? HUD still not working on Merge (on both Mac and PC). Hands are importing fine, tables are showing up under "active tables", but hud is not working.
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Re: merge hud and import not working

Postby kraada » Thu Jul 31, 2014 11:54 am

I know it's being worked on but I don't have a release ETA at this point in time.
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Re: merge hud and import not working

Postby ayounes » Thu Jul 31, 2014 12:16 pm

OK thanks. Getting a little frustrating - I upgraded to PT4 2 weeks ago, play on merge, and the tool has worked for only a few days since I upgraded. PT forced me to upgrade by ending support for PT3, yet PT4 support is lagging - the issues with Merge have been going on for half of July!! Please provide a time line as soon as possible.
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Re: merge hud and import not working

Postby kraada » Thu Jul 31, 2014 4:13 pm

4.11.11 was released a few minutes ago and is available on our download page now.
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Re: merge hud and import not working

Postby ayounes » Fri Aug 01, 2014 1:10 am

Works perfect, thank you!!
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Re: merge hud and import not working

Postby WhiteRider » Fri Aug 01, 2014 3:22 am

Thanks for confirming!
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