Profit is wrong on Results tab but correct on Statistics

A special forum dedicated to our PT4 for Mac OS X users

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Profit is wrong on Results tab but correct on Statistics

Postby cjs1g15 » Thu Sep 08, 2016 4:08 pm

Hey there; i'm a new online player at PS and recently acquired PT4 for OS X. My profit that I have shown so far in cash games is about £11; I know this because after every session I record the results manually in Excel. This is fine on the Statistics tab, showing a profit of £11.19; however the Results tab and the 'Personal Results Graph' indicate that i've recorded a profit of over £20 which, as much as i'd like it too be true, it isn't and I was wondering if there was a setting that changes the profit or if it's a fault with the software itself; I've added a few images to show more clearly what I mean, thanks for any help.
Attachments
Screen Shot 2016-09-08 at 20.49.45.png
The 'incorrect' Results tab
Screen Shot 2016-09-08 at 20.49.22.png
The 'correct' Statistics tab
cjs1g15
 
Posts: 3
Joined: Fri Sep 02, 2016 10:00 am

Re: Profit is wrong on Results tab but correct on Statistics

Postby Flag_Hippo » Fri Sep 09, 2016 6:44 am

Try right clicking the report and selecting "Configure Report". In the window that appears, click "Restore to Default" and click "OK". If that does not help please open a Support Ticket and report your problem so that we can investigate for you.
Flag_Hippo
Moderator
 
Posts: 15201
Joined: Tue Jan 31, 2012 7:50 am

Re: Profit is wrong on Results tab but correct on Statistics

Postby cjs1g15 » Fri Sep 09, 2016 6:54 am

Okay; that didn't work but I sent off a contact form, thanks for the reply
cjs1g15
 
Posts: 3
Joined: Fri Sep 02, 2016 10:00 am


Return to PT4 for macOS

Who is online

Users browsing this forum: No registered users and 11 guests

cron