Accidentally force quit w/o stopping import URGENT!

[mxga917]

and now my PT4 doesn't open at all, have restarted my machine twice w/ no luck, saw something about deleting a .pid file but it's not even on my computer. a few seconds after i click to open, you can right click the icon and it says "application not responding" at the top of the popup. what can i do to trouble shoot this?

[Flag_Hippo]

Confirm where your PostgreSQL is, probably here:

/Library/PostgreSQL/x.y

"x.y" will be two numbers such as "8.4", "9.0", etc. Next open a terminal, probably in "Utilities". In the terminal window copy/paste this:

sudo rm /Library/PostgreSQL/x.y/data/postmaster.pid

Substitute the "x.y" in that command with the numbers you noted above. You want to delete "postmaster.pid" so answer "y" if the command finds it and once that is done reboot your computer and try starting PokerTracker 4 again.

[mxga917]

Yea i tried all that prior and it didn't seem to work, then stumbled upon a post from someone talking about how it took forever for their PT to load on startup, so i clicked PT and walked away for 5 minutes and it eventually popped up with a "send crash report" and it has been functioning fine since. Usually the "poker tracker" pic pops up within 10 seconds, while this time was way longer, not even sure how long since I walked away. Now when I restart, loading time is normal. Thanks for the reply.

[Flag_Hippo]

Thanks for the update and I'm pleased to hear that you resolved the problem.