Notes not appearing; can't vacuum database

[Jackntigger]

Where can I find earlier releases of PT4 to download. This newest release 4.15.4 doesn't work with notecaddy generated stats. I would like to just download an earlier version.
Thanks

[Flag_Hippo]

You can download PokerTracker v4.15.3 from here.

[Jackntigger]

Would resetting my notes help? I play on Ignition so I don't need to save info from one session to the next.

[Jackntigger]

Any chance that you can relay to me minimal information such as if I'm the only person other than two experiencing this issue because if so, then I can realize that the issue is likely from my end. I've gotten nothing from you other than to send logs and I've sent logs 3 times. I've had an issue with my notes for 10 days now.
Do you have any suggestion at all as to what steps I might take? This whole thing may be something simple and minor and from my end.
Here's what I'd really like - how do I get my pt4+notecaddy (not just PT4) back to a point where it was working fine, before all the recent updates.
Thank you.

[Jackntigger]

I just responded to your support email and I sent a zipped file of more logs + my error message. Let me know if you've received these items in the manner you requested. Because I can resend shit if I do it wrong the first time.

[Flag_Hippo]

Yes we've got the files you sent. Thank you.

[Jackntigger]

NC working again as of evening of 9/18. Thank you.

[Jackntigger]

NC broken again 9/20. No notes work. Can't I reload Pokertracker + NC ( not just pokertracker) the way it was a day or two ago? Let me know if you need today's logs.
Edit - I went ahead and sent logs anyway. Thanks

[Jackntigger]

Today, I once again am getting the error note when I hit Pokertracker+,NoteCaddy, Show Notecaddy. The same error that I got for nearly a month, that was fixed last weak and now unfixed.

[WhiteRider]

Please update your ticket with new logs so that we can see what is happening now.