Support for Winning Poker Network - new client

Questions and discussion about PokerTracker 4 for Windows

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Support for Winning Poker Network - new client

Postby wheelgunner » Tue May 21, 2019 1:22 am

I play on Americas Card Room on Winning Poker Network. They changed software today. PT4 no longer works. Will there be an update and if so is there an estimated timeframe?

Thanks
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Re: Support for Winning Poker Network - new client

Postby WhiteRider » Tue May 21, 2019 2:59 am

Yes, we're aware of this change and the development team are working to add support for the updated application. I don't have an exact timeframe yet as we don't know exactly how complex the change will be yet, but we'll be pushing a PT4 update out as soon as it's ready.
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Re: Support for Winning Poker Network - new client

Postby tomk77 » Tue May 21, 2019 5:32 pm

Keep us posted if you will.
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Re: Support for Winning Poker Network - new client

Postby Flag_Hippo » Tue May 21, 2019 6:37 pm

If you want to be contacted when there is an update for the new WPN client then you can open a Support Ticket.
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Re: Support for Winning Poker Network - new client

Postby Flag_Hippo » Fri May 24, 2019 5:49 am

Bumping for visibility.
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Re: Support for Winning Poker Network - new client

Postby Matt5MD » Sat May 25, 2019 5:00 pm

Flag_Hippo wrote:If you want to be contacted when there is an update for the new WPN client then you can open a Support Ticket.

I am new here. Only had PT4 for about 2 months. How do I go about opening up a Support Ticket so I am notified when this update is ready?
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Re: Support for Winning Poker Network - new client

Postby Flag_Hippo » Sun May 26, 2019 5:45 am

Click this link and you can submit your support ticket there.
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Re: Support for Winning Poker Network - new client

Postby emilioqac » Tue May 28, 2019 12:34 pm

No news yet?
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Re: Support for Winning Poker Network - new client

Postby eisen009 » Tue May 28, 2019 1:59 pm

Any time estimate for the update?
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Re: Support for Winning Poker Network - new client

Postby WhiteRider » Wed May 29, 2019 3:09 am

The work is progressing well but it isn't quite ready. I can't give you an exact timeframe, but I expect the first test version to be available in the next day or two.
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