Support for the Ignition, Bovada and Bodog Hand Grabber
Moderators: WhiteRider, Flag_Hippo, Moderators
by akiba » Fri Mar 20, 2020 4:44 am
Ignition had a big shutdown last night from about 7pm- 3am this morning. Since they've gotten back up and running, my HUD doesn't appear. I don't remember seeing an update when I got back into Ignition but maybe I'm wrong. I rebooted computer 3 times already .
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akiba
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by AJ10 » Fri Mar 20, 2020 5:30 am
I'm having the same issue. I agree, I don't recall an update occurring this time - but my after multiple attempts my HUD won't appear either.
Help would be very much appreciated!
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AJ10
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by Rtsrman3911 » Fri Mar 20, 2020 5:51 pm
I made a topic about this around two weeks ago. They (admins) were aware of it, and the HuD was working again properly within 24 hours. I'm sure Bovada/Ignition tried to scramble PT somehow, so their techs will have to find a workaround.
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Rtsrman3911
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by mellojello » Fri Mar 20, 2020 9:15 pm
Mine stopped working too. Is the HUD for Ignition working for anybody?
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mellojello
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by kiz10 » Sat Mar 21, 2020 2:51 am
Not working for me either.
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kiz10
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by Flag_Hippo » Sat Mar 21, 2020 7:29 am
An update to the hand grabber will be released but this also requires a new version of PokerTracker 4. I don't know exactly when it will be ready but you can open a
Support Ticket to get notified when it's available.
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Flag_Hippo
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by akiba » Sat Mar 21, 2020 9:28 am
That sounds like you don't think it will be very soon. Are you talking days, weeks? I kinda need to know if I should wait or start looking around for something else to use in the meantime.
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akiba
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