How can I import Tournament Summaries on ACR?

Questions and discussion about PokerTracker 4 for Windows

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Re: How can I import Tournament Summaries on ACR?

Postby carter665 » Tue Sep 01, 2020 1:40 am

Has the empty buy-in issue for tournament summaries on ACR been resolved?

I have the same issues. Glanced at the hand history files and buy-in is not included. See that the on-demand type of tourneys include buy-in info in file name. Tournament summary files do too but not sure how to import. Somehow all these files are now deleted from the directory ACR stores them to. Not sure wtf happened but I just said "stop getting hands" in PT4 before not being able to see the files anymore.
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Re: How can I import Tournament Summaries on ACR?

Postby Flag_Hippo » Tue Sep 01, 2020 5:53 am

No although we are in contact with WPN to improve the amount of data available within the tournament summary files and you can open a Support Ticket to be notified of any update.
carter665 wrote:Somehow all these files are now deleted from the directory ACR stores them to. Not sure wtf happened but I just said "stop getting hands" in PT4 before not being able to see the files anymore.

The files are not deleted - they are archived to your 'Processed' folder.
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Re: How can I import Tournament Summaries on ACR?

Postby rnieko » Tue Dec 15, 2020 5:16 pm

Any updated on this? I still cannot see any results from importing WPN hands and summaries.
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Re: How can I import Tournament Summaries on ACR?

Postby Flag_Hippo » Wed Dec 16, 2020 5:01 am

There hasn't been any changes in that regard but if you want to be notified of any update with WPN tournament summaries then please open a Support Ticket.
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