HUD problems on ipoker since the update 4.18.5

[83MOST]

Hello,

No more HUD on ipoker since the PT4 4.18.5.
Does anyone have the same problem ?

[zanton2]

Same problem but only for specific country table (FR for me)

[MOST83]

Yea me too, french room "Parions sport Poker" from Française des jeux

Hands import work well, but no HUD

[Flag_Hippo]

So we can follow up with you on this please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot of your table(s) and create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle and screenshot to a Support Ticket. In the meantime you can also revert to PokerTracker v4.18.4 here and let us know if that version is working for you.

[MOST83]

Ok i have did it and send the support ticket
i'm going to try to downgrade the version and let you know

Ty

[MOST83]

HUD works fine with the 4.18.4
So the problem is the new version.

[zanton2]

Same here !

[oldwolf84]

same here !

do we all need to create a ticket ?

[Ventilatorrr]

If you want to get a build that addresses this issue before it is made public, you can open a Support Ticket with a link to this thread, and we'll share it with you once it is available.
Adding a Support Bundle, a screenshot and the original HH file(s) will make it easier for us to find the solution.