Password problem

[Fictive]

I tried to search the forums for an asnwer but couldn't find one.

I was compacting my poker databases and during the process my computer crashed, due to some other things I was doing at the same time. Now I can't open the program anymore.

Once I start PokerTracker, I get this error box "ODBC Microsoft Access" saying something about Microsoft Jet and so on (the part isn't in english and I'm having a hard time translating it) Nevertheless, the box has the OK and cancel buttons, and once I click ok another box opens up and it asks me a password to log in. In the user part it says "admin", and I have no clue about the password as I have never entered any sort of a password anywhere. So what should I do now? Thanks.

[ptrack pat]

There is no password so if you are getting prompted for one it means the db file is corrupted.

Go to the c:\program files\poker tracker v2 folder. There should be a file there called ptrack_backup.mdb that was created before the compact started. Rename the ptrack.mdb file to ptrack_bad.mdb and then rename the backup file to ptrack.mdb and then try to start PT again.

[Fictive]

I found the files, and tried renaming them, but that didn't help. I suppose I don't have much of a choice but to un-install then re-install the program.

[Fictive]

Actually, now that I think about it, there was no ptrack_backup.mdb file. There are only ptrack.mdb, ptrack_bad.mdb and ptrack_repair.mdb. I might've messed things up more because I think I made the ptrack_bad file into ptrack, and ptrack into ptrack_bad... So I suppose I screwed things up bad enough that I have no choice but to install the software again...

[ptrack pat]

Was there any other file with "backup" in the name? The ptrack file is only if you hadn't created another database which you probably have. Open the File > Maintain Database Names window in PT. Double-click on the name of the database entry marked with the "Dflt" box checked. What is the file name/size that shows in the window that opens?

[Fictive]

Nope, there was no file that included "backup".

The other part, from PT. The filename is G:\Poker Tracker V2\Poker Tracker V2\ptrack.mdb. The file size is 604,037KB.

[ptrack pat]

You can try to rebuild your database by using the hands stored in the hand history database. See the 4th thread of this post for more details:
http://www.pokertracker3.com/forums/arc ... t=exporthh

[Fictive]

That doesn't work either. The link you gave worked fine until step 8. Up to that point everything went pretty much ok. Step 6 I was told to open Poker Tracker, and once I did, I got the same Windows Jet error. I clicked cancel so that Icould continue this process. After step 7, (where I hit the configure button and wrote down the folder I had created in step 2, I went to click the ok button and got the following error message instantly: "Database error - Error deleting from PREFS table: The error was: 0 - Transaction not connected". I'm at a loss here... Don't know what else to try as that link you gave didn't work either. Until the end anyway. Any other suggestions or do I just need to download PT v2 again and then contact you for a new product ID/registration code? If you don't know any other things for me to try, a big thanks anyway for helping out as much as you could.

~Edited~

I decided to try one more thing. I opened up PT again, and again I got Windows Jet-thigney, but this time I clicked ok, and I got that password/username admin-thing. From that box, on the right there were folders, so I opened PokerTracker's folder, chose the "ptrack"-file. then I just clicked ok on the password part, and now I got far enough to start and force the hand exporting. It's still in the process so I don't know how it'll end up. Regardless, even if PT doesn't work properly, if it works by clicking on the ptrack filename and then ok, it's no prob.

[ptrack pat]

You shouldn't be getting that error if you changed out the databases, they should all be brand new. Open the File > Maintain Database Names window. Is there just one single entry on this window?

[Fictive]

No, there were two database names. I've had two names there for ages and hasn't done anything before. The other name was checked as default (the one I mentioned in an earlier post) and the other one was so that before the name of the database in the "open" column it had no. I did remove the other one because it isn't needed there, but that didn't help. Once the program had finished exporting hands, I went on to step9, one step compact option. At that point, I got again the same ODBC Microsoft access- error about Windows Jet and something about me trying to change data same time with another user or something to that affect...