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[PaulWS]

Hands will not import......something about the date being unobtainable

[ptrack pat]

What version of PT2?
Are you using Vista? If so, are you running PT2 as administrator? Does Vista prompt you to cancel/allow PT to run?
Are you letting PT change the regional settings to English/US?

[PaulWS]

What version of PT2? 2.17.03f
Are you using Vista? Yes If so, are you running PT2 as administrator? Yes Does Vista prompt you to cancel/allow PT to run? No
Are you letting PT change the regional settings to English/US? Yes

<startdate>(UK): 03/06/2009 20:02</startdate>


Could the "UK" be the problem?

Thanks Pat

[ptrack pat]

Are you using Vista? Yes If so, are you running PT2 as administrator? Yes Does Vista prompt you to cancel/allow PT to run? No

Unless you have the UAC turned off, you should be getting prompted. If you don't have the UAC turned off, right-click on the PT2 desktop icon and select 'run as administrator'. Does it prompt you now?

If you have the UAC turned off then I need to see one of the XML files. Email me one of those files to support at pokertracker dot com so I can see it.

[PaulWS]

File sent.

[ptrack pat]

OK, install this patch, v2.17.03G, and it should work...

http://s217900936.onlinehome.us/patch21703g.exe

[PaulWS]

The files are installing but it is showing the session date (in Pokertracker) as 2020

[ptrack pat]

That's because they also changed the time to not include the seconds, it just shows the hour and minute now which throws off the parsing. I didn't notice this when I was doing the patch. I'll get another one out in a little bit.

[ptrack pat]

OK, download and install the patch again...
http://s217900936.onlinehome.us/patch21703g.exe

You'll have to purge (using the Utilities > Database Maintenance and Options window) and reimport the XML files again to get the data corrected.

[PaulWS]

Excellent. All is good. Thanks Pat.