unab;e to connect to the database

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unab;e to connect to the database

Postby gavlad » Sun Nov 28, 2010 2:27 pm

I have been using poker tracker for the past 3 days then all of a sudden this message comes up and it wont let me log in,
Reason: Unable to login to database (template &). Reason: could not connect to server: connection refused(0x0000274d/10061) Is the server running on host"???" and accepting TCP/IP connections on port 5432?

i have tried looking on the event page and cant really fugure anythink out, help would be appreciated
gavlad
 
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Re: unab;e to connect to the database

Postby kraada » Sun Nov 28, 2010 3:18 pm

Please attach the last 5 files in your C:\Program Files\PostgreSQL\8.3\data\pg_log directory to a support ticket and we'll investigate further for you.
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Re: unab;e to connect to the database

Postby gavlad » Sun Nov 28, 2010 3:53 pm

cheers, sent in the ticket
gavlad
 
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Re: unab;e to connect to the database

Postby gavlad » Mon Nov 29, 2010 12:47 pm

how long does it take for the ticket to go through?? still no anser
gavlad
 
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Re: unab;e to connect to the database

Postby kraada » Mon Nov 29, 2010 1:01 pm

You should have received a reply by now. What is your ticket number?
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Re: unab;e to connect to the database

Postby gavlad » Mon Nov 29, 2010 1:07 pm

ticket number is 101096
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Re: unab;e to connect to the database

Postby kraada » Mon Nov 29, 2010 1:17 pm

I've escalated the ticket for you, you should receive a reply shortly.
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