True poker

Questions and discussion about PokerTracker 4 for Windows

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True poker

Postby jgarner » Fri Sep 21, 2012 9:40 am

I am having problems with the hud getting jumbled from table to table when multi tabling (the stats from players from one table are displaying on the other table) Also, If I change seats, the hud will only display where I was originally seated. I am using the trial version. I did upload the newest version yesterday but it didnt help. This has only happened on the CAP tables. Please help.

Thanks,

John
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Re: True poker

Postby kraada » Fri Sep 21, 2012 2:15 pm

PokerTracker does not support "Sit Me Here" - moving yourself at the table during play will result in the HUD appearing over the wrong players. If you don't do that do things line up properly for you?
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Re: True poker

Postby jgarner » Fri Sep 21, 2012 2:51 pm

yes, but if i am playing two or more cap tables, it will swap the huds onto the wrong tables.
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Re: True poker

Postby kraada » Fri Sep 21, 2012 4:35 pm

In that case please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.
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