PT4 crashing a lot when clicking " get hands while playing "

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT4 crashing a lot when clicking " get hands while playing "

Postby Fedec » Wed Mar 12, 2014 2:03 pm

Hi,

I'm encountering a problem with PT4 on my desktop. Nearly 100% of the time ( without exaggeration ), PT4 completely freezes when I hit the button " Get hands while playing " and I have to Force quit it with Task Manager. Sometimes ( but rarely ) it kind of unfreezes by itself after a few minutes with a Warning message telling me there is a large number of hands that need to be imported if I want the HUD the function properly. I just click OK and then everything works fine again.
I'm also not sure why I'm getting this message because all the hand that i have on my computer are imported in my PT4 database...


I didn't encounter this problem at the beginning of my purchase but now I have this problem for a few days already and hoped that you might know what to do exactly :/


Greetings,

Chris
Fedec
 
Posts: 3
Joined: Mon Feb 24, 2014 6:45 pm

Re: PT4 crashing a lot when clicking " get hands while playi

Postby kraada » Wed Mar 12, 2014 2:23 pm

Please see this troubleshooting guide which should help you get things set up and working properly.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PT4 crashing a lot when clicking " get hands while playi

Postby Fedec » Wed Mar 12, 2014 4:13 pm

thank you it's working fine again.
Fedec
 
Posts: 3
Joined: Mon Feb 24, 2014 6:45 pm


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 14 guests

cron
highfalutin