download problem

[infamous]

Hello just got another expired pokertracker 3 notice and downloaded the new software. Then when tried to install got this message.

"The installer you are trying to use is corrupted or incomplete. This could be the result of a damaged disc, a failed download or a virus.

You may want to contact the author of this installer to obtain a new copy.

It may be possible to skip this check using the /NCRC command line switch (NOT RECOMMENDED)"

Will try to erase and download again didn't know if anyone else picked up this warning after downloading newest version.

[Beatnik]

I'm having the same problem, how do you fix?

[keggler]

re-download the installer and try again...


susan

[Beatnik]

do i have to uninstall existing PT3 - will I lose all my data if i do? How do I redownload the installer? I tried closing the page and reopenning through the expired PT3 message multiple times and got the same error.

[keggler]

don't uninstall anything - just go to the homepage and re-download beta 14 without postgres installer and run the installer again...


susan

[phlatline]

I am having the same problem here. I have tried to download Beta 14 without Postgres many times and it keeps giving me the same message as what the OP posted. I did not remove the old version and it was working fine before it expired. I am using Windows XP.

[keggler]

check that your av application is not flagging the new installer as suspect...


susan

[phlatline]

I disabled the antivirus program and am still getting the same message.

[keggler]

I disabled the antivirus program and am still getting the same message.

so just to be clear here; you've downloaded the stand-alone beta 14 pt installer on numerous occasions; and even with your av switched off, you get a "corrupt installer message"...?

have you tried downloading it to say, a memory stick, and running the install in from there?


susan

[phlatline]

Yes, I have tried numerous times to download Beta 14 without postgre after disabling my av and still get the corrupted installer message.

No, I don't have a memory stick to try.